West Bend is excited to share that Tom Kluxdal has joined our team as vice president of claims! Tom will be instrumental in guiding our Claims division and advancing our corporate strategy.
Tom is an innovative leader with two decades of experience in the insurance industry. He has a strong track record of building client solutions; leading high-performance teams across various lines of business, including workers’ compensation, auto, and property liability; and driving improvements in operations, profitability, and customer satisfaction. His expertise spans claim management, strategic planning, process improvement, and change leadership.
Tom has a bachelor's degree in Business Administration from Hamline University in St. Paul, Minnesota.
Dave Ertmer, chief operating officer, shared, “I’m very excited to have Tom on our team and I know that he’ll be a great fit for our organization.”
