If you've never filed an auto claim before, you may wonder what would happen if you do. Check out our infographic for the steps of a typical auto claim with West Bend. 

The recent economic landscape has been particularly challenging for insurance companies and their customers. So, as insurance carriers adjust rates and coverages to keep pace with inflation and environmental conditions, many people have questions about the resulting changes to their insurance policies.

Have you ever heard of a public insurance adjuster? Public insurance adjusters are hired by individual policyholders (possibly you) to handle the adjustment of their claims. While this may sound appealing, here are a few things you should consider before hiring a public adjuster to handle your claim:  

Curious about what would happen if you needed to file an insurance claim? Check out our infographic for a general overview of the insurance claims process. 

Whether you’re seeking to hire a home or building contractor for routine maintenance, renovations, or to repair damage from a covered claim, entrusting your home or business property to an inexperienced or fraudulent contractor is a property owner’s worst nightmare. In the worst-case scenario, you’ve spent the money, the project is incomplete, AND additional damage is done to your home or business. 

Sometimes an insurance claim can be complicated and cumbersome. There may be elements of the process that are hard to understand. One of those is subrogation, also referred to as “subro.” Unless you’ve had a claim that involved subro, you may not know what it means or what to expect. 

Not all insurance companies are the same. Nor do they all sell insurance the same way. At West Bend, we believe strongly in the independent insurance agency system. Why? Because independent insurance agents represent different insurance carriers. That means they’ll find the coverages and price that best fits each customer’s needs. In other words, they’ll do what’s best for you. To learn more about how independent agents work for you, check out this blog and video.

Everything you read on the internet is true, right? This topic has been forged into the spotlight and it’s become top of mind in recent months. In today’s fast-paced world, it’s easy to be inundated and overwhelmed with the amount of information shared on radio, TV, websites and social media. However, we owe it to ourselves, and others, to slow down, take time to verify information and ensure what we're reading and hearing is factual.

If you’ve ever filed a home insurance claim, you may have wondered what goes on behind the scenes. Insurance companies follow established procedures, and knowing them helps the insured understand the process.

Deciphering loan contracts and insurance policies can be difficult, and figuring out the difference between loan amounts and insured amounts can be complicated. However, understanding the difference is critical in obtaining the right protection. Here's what you need to know.