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Auto Claims

Roadside Assistance

Call: 1-877-922-5246

TravelNet® is an optional 24-hour emergency roadside service available on our personal auto policies.

If you need emergency roadside assistance anywhere in the United States or Canada, 24 hours a day, 7 days a week, simply call the toll-free number. A qualified service provider will respond with assistance for a number of services, including vehicle tow, flat tire change, gasoline delivery, battery jump start, and lockout.

You can simply sign and drive or you can pay for the service on your own and submit receipts for reimbursement. 

Learn more about roadside assistance.

Mid adult woman whose car has broken down on a road trip calls for help with her family seen in the background near the car.

Find a preferred auto repair provider

With West Bend's Silver Lining Repair Program, your damaged vehicle can be repaired quickly and with no hassles.

Locate a provider

Fast service for damage windshields

Call: 1-877-922-5246

Is your windshield cracked or chipped? West Bend works directly with windshield service technicians to quickly get you on your way. 

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    After verifying coverage and degree of damage, our claim representative will determine if the windshield should be repaired or replaced.

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    If you prefer to use a particular glass vendor, our claim representative will contact that vendor to communicate details of the loss and billing directions. If you don't have a preferred glass vendor, West Bend will help you select one.

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    While our claim representative contacts the glass vendor, you can stay on the line and make the appointment immediately or call the glass vendor at your convenience.

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We're here to assist you with filing your auto claim.

Photo Estimate Tool

Discover how West Bend Photo Estimate revolutionizes vehicle damage assessment, offering customers a convenient and speedy claims process through AI technology.

Learn More

Accident Photo Tips

Taking photos of the damage and the scene of your accident can provide useful information and preserve evidence. Learn what photos to take to capture the scene effectively.

Learn More

Additional Resources

  • Women talks on the phone while kneeling by her car after a rear end collision.
    The Auto Claims Process (Infographic)
  • Man at the golf course swings the golf club.
    The unexpected encounter: A stray golf ball hits your car
  • Man stands with hands on this head on side of road.
    Roadside Assistance: Do you really need it?