Careers | West Bend

Benefits

Our comprehensive benefits package provides financial security, promotes a healthy lifestyle, and recognizes the need to balance work and home.

Health & Wellness Benefits

Medical, Dental, Vision, Prescription
Short and Long term disability
On-site Health Clinic*
Chair Massage*
Mother’s Rooms*

Financial Benefits

Competitive Salaries
Retirement plan + matching contributions
Paid time off and holiday pay
Flexible spending accounts
Access to financial planner**
Life Insurance

Talent Management

Educational opportunities
Personal and Professional development courses
Leadership development programs
Lunch and Learns

* Available only at the West Bend campus
** Available only when enrolled in company’s 401K

Our Teams

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Accounting and
Reporting

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Actuarial

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Billing

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Claims

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Customer
Experience

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Customer
Service

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Data Analytics
and Governance

persons

Human
Resources

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Internal Audit

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Internal Services

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Information
Technology

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Legal

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Sales

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Underwriting

Not sure about a career in insurance?

A career is more than a job. It can be the experience of a lifetime. Just ask any number of West Bend associates and they’ll tell you why they chose careers at West Bend!

View Current Openings

Working in Claims at West Bend

Underwriting as a career?

IT careers at West Bend

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Intern at West Bend

Our internships take place during the summer months and, in many cases, can continue throughout the school year. During your internship, you’ll have an opportunity to apply the skills you acquired through your coursework and other work experiences. You’ll also receive challenging work assignments that will apply to your field of study.

Anika shares what it's like to intern at West Bend →

Creating a welcoming environment

We have four offices across Wisconsin in addition to remote work opportunities. While we’re very proud of our facilities and amenities, maybe what stands out the most at each of our locations is the true sense of community.

West Bend

West Bend

Our corporate headquarters in West Bend, Wisconsin is situated on 160 acres of beautifully maintained and picturesque woodland and restored prairie. We offer associates many great outdoor and indoor amenities including:

Walking trails
Fitness apparatus
Disc golf course
Associate garden plots
Lunch and break areas
Patio pavilion overlooking the pond
Free, ample parking
Partially-subsidized café serving breakfast and lunch
Free popcorn, coffee, soft drinks, and other beverages
Fully-equipped fitness center open 24/7 offering fitness classes
Convenience store
Health and wellness clinic
Massage
Dry cleaning
Vehicle services
Recycling services for personal items
Our Lannon Lounge offers break-time fun featuring a ping-pong table, foosball table, dart board, multi-sport game simulator, and several seating areas.

Madison

Waukesha

Appleton

West Bend

Our corporate headquarters in West Bend, Wisconsin is situated on 160 acres of beautifully maintained and picturesque woodland and restored prairie. We offer associates many great outdoor and indoor amenities including:

Walking trails
Fitness apparatus
Disc golf course
Associate garden plots
Lunch and break areas
Patio pavilion overlooking the pond
Free, ample parking
Partially-subsidized café serving breakfast and lunch
Free popcorn, coffee, soft drinks, and other beverages
Fully-equipped fitness center open 24/7 offering fitness classes
Convenience store
Health and wellness clinic
Massage
Dry cleaning
Vehicle services
Recycling services for personal items
Our Lannon Lounge offers break-time fun featuring a ping-pong table, foosball table, dart board, multi-sport game simulator, and several seating areas.

WB-patio

Lounging area at the Madison office.

Associates gather outside the Waukesha office under a tent for a celebration.

Walking trail during the fall outside at the West Bend office.

Kitchenette common area at the Appleton office.

Associates goofing around in the fitness center at the West Bend office.

High top table at the Madison office for collaboration meetings.

The pond and patio at the West Bend office.

Associates hang out and play foosball in the Lannon Lounge at the West Bend office.

Associates gather in the West Bend terrace common area.

Associate common area filled with table and lounge chairs at the Appleton office.

Associates hanging out on the patio at the Waukesha office.

An associate grabs a water from the fridge in the West Bend terrace cafeteria.

Associates sit outside on the patio at the West Bend office.

Lounging area at the Madison office.

Associates gather outside the Waukesha office under a tent for a celebration.

Walking trail during the fall outside at the West Bend office.

Kitchenette common area at the Appleton office.

Associates goofing around in the fitness center at the West Bend office.

High top table at the Madison office for collaboration meetings.

The pond and patio at the West Bend office.

Associates hang out and play foosball in the Lannon Lounge at the West Bend office.

Associates gather in the West Bend terrace common area.

Associate common area filled with table and lounge chairs at the Appleton office.

Associates hanging out on the patio at the Waukesha office.

An associate grabs a water from the fridge in the West Bend terrace cafeteria.

Life at West Bend

Despite employing 1,400+ associates working in multiple locations, we have a strong connected culture. Our associates care about each other and those in our communities.

Associates embrace each other while attending anniversary celebration.

Recognition

Our associates commitment to excellence in the service provided to one another and our customers is commendable. That’s why we provide opportunities to recognize our associates hard work and dedication.

Key Recognition Program
Anniversary Celebration
CPCU Inductee Trip
Award Celebrations

Giving Back

One of the greatest qualities of our associates is the care and concern they have for each other and those in our communities. Below are some of the organizations we support.

Habitat for Humanity
MACC Fund
United Way
UPAF

Read more about our philanthropy
and ESG efforts →

Celebrate

Our associates work hard but they like to celebrate and socialize too. We offer many opportunities throughout the year for our associates and their families to have some fun outside of the normal workday.

Summer Picnic
Socials
Holiday Party
Celebrating Cultures
Book Fairs
Take Your Child to Work Day
Breakfast with the Easter Bunny
Breakfast with Santa

View our Life section on LinkedIn →

1. Application Submission

Once your application has been submitted through our careers page, you’ll receive a confirmation email. If you’re selected for an interview, one of our recruiters will contact you to schedule a phone interview. The phone interview provides an opportunity for us to learn more about your experience and career aspirations. It’s also a great opportunity for you to learn more about our culture, values, and opportunities. Candidates not contacted for a phone interview will receive an e-mail notification. The number of candidates applying for positions may affect response time, but we do our best to respond as soon as decisions are made.

2. Interview

The number of interviews may vary by role. You can expect interviews to be a mix of phone, in-person, and/or video interviews. You’ll have the opportunity to engage with our recruiters, hiring managers, and possibly peers during the competency-based interview process.

We understand choosing to interview and begin a career with a new employer is a big decision and encourage you to ask questions about the position and our culture during the interview process.

3. Pre-employment Assessment

Candidates who interview either on-site or via online meeting will complete a pre-employment assessment. The assessment measures your abilities, interests, and personality characteristics for the purpose of finding the most suitable person for the position as well as determining whether the position would be a good fit for you.

4. Hiring Decision

When the hiring team has identified the candidate who’s best suited to the position, we’ll extend an offer. After acceptance, we’ll complete the pre-employment contingencies and establish a start date.

If you’re not selected to continue in the hiring process for a particular job opening, you’ll be notified by phone or e-mail. You’re encouraged to continue exploring our careers page and apply for other positions that fit your skills and experience. Your candidate profile and resume will also be available to our recruitment team to be considered for future opportunities.

5. Onboarding

We ensure you’re set up for success from day one. To assist in a smooth transition into your new role, we provide resources and information to help prepare you for your first day with West Bend.

We are a smoke-free, equal opportunity employer. Pre-employment drug screen and background verifications are required.

West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.

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We're not the only ones who think West Bend is a great place to work!

Here are some of the awards for which our company has been recognized:

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Read about our recent awards:

Best Place to Work in Insurance for 15th consecutive year →

West Bend honored as a Top Workplace →

West Bend earns Great Place To Work Certification™ →