Claims

You hope you never have to report a claim. But if you do, you want the claim handled fairly, promptly, and with courtesy and respect. West Bend couldn't be known as The Silver Lining® if it weren't for the superior service given to our customers by our experienced, knowledgeable, and understanding claims professionals.

Our claims associates are located throughout the states in which we serve. This helps ensure fast, local service. We believe it's important that local staff provide service to our policyholders and agents whenever possible.

Our reputation for providing superior service and support comes from the way we’ve conducted business since 1894. Ask an agent who represents West Bend or a West Bend policyholder who's had a loss. We're confident they'll speak highly of our fairness, knowledge, understanding, and empathy.